Frequently Asked Questions

Yes! RandomChat is 100% free forever. All features including video chat, live translation in 100+ languages, text messaging, and private password-protected rooms are completely free. There are no premium plans, no hidden costs, and no subscription fees.

No registration required! Just visit RandomChat.io and start chatting immediately. We don't ask for your email, phone number, or any personal information. Your anonymity is guaranteed.

RandomChat works on all modern browsers including Chrome, Firefox, Safari, and Edge. It works on both desktop and mobile devices. No downloads or plugins required.

Select your preferred language before starting a chat. When you receive a message in another language, it's automatically translated in real-time. You'll see both the original message and the translation. We support 100+ languages through Google Translate API.

Absolutely! You can use text-only chat if you prefer. When your browser asks for camera/microphone permissions, you can decline and still enjoy text conversations with automatic translation.

Private rooms let you chat with specific people instead of random strangers. Create a room, optionally set a password, and share the room ID with friends. They can join using the "Join Room" feature. Great for private conversations!

We prioritize your safety. RandomChat is designed for anonymity - we don't store chat logs, record video, or collect personal data. You can skip any conversation instantly. Check our Safety Tips page for best practices when chatting with strangers.

No. Video streams are peer-to-peer (directly between you and your chat partner) and are never recorded. Text messages are not stored after delivery. When you end a chat, the conversation is gone forever.

Very little. We collect only basic technical data needed to make the service work: connection timestamps, language preference, and anonymous analytics. We don't collect names, emails, chat content, or video recordings. See our Privacy Policy for full details.

Make sure you've granted permission when your browser asks. Check that no other app is using your camera. Try refreshing the page. On mobile, ensure the browser app has camera/microphone permissions in your device settings.

Sometimes it takes a moment to find a partner, especially during off-peak hours. If you're waiting more than a minute, try refreshing the page. Our user base is growing, so availability improves over time!

Yes! RandomChat works great on mobile browsers. Open randomchat.io in your phone's browser (Chrome on Android, Safari on iOS) and start chatting. All features including video chat work on mobile.